Vertical 03

Post-Sales & Onsite Support

Our support continues after supply and commissioning — keeping your assets running for their whole life.

Support services

AMC & preventive maintenance

Annual maintenance contracts with scheduled inspections and servicing.

Breakdown support

Rapid response when equipment fails.

Inspection & troubleshooting

Root-cause diagnosis on site.

Spares

Spares supply for thickeners, pumps, filter press, hydraulics and more.

Onsite fabrication & repair

Fabrication and repairs carried out at your site.

Calibration, testing & automation

Calibration, electrical testing and automation support.

How support works

  1. 01

    Raise requirement

  2. 02

    Technical assessment

  3. 03

    Site / remote support

  4. 04

    Resolution

  5. 05

    Service record

  6. 06

    Follow-up